Frequently Asked Questions
How often should an antique clock be serviced?
As a general guide, every 5–7 years. If a clock has been serviced recently it may only need a minor service; if it has gone many years without attention, or has been over-oiled in the past, a complete strip-down is usually required.
What types of clocks do you work on?
We specialise in antique, vintage and modern mechanical clocks — English long-case and grandfather clocks, American, French and German mantel and wall clocks, carriage clocks, Vienna regulators and more. See our About Us page for the full list of makes we work on.
What clocks don’t you repair?
We don’t repair cuckoo clocks, battery-operated clocks, electric clocks, or watches. We focus exclusively on mechanical, spring or weight-driven antique and vintage clocks, which is where our expertise lies.
How much does a service cost?
Every clock is different, so we provide an obligation-free quote after assessing your clock, rather than a flat rate. Contact us or call 0438 931 410 and we’ll talk you through it.
How long does a typical service take?
Once work begins, every clock is bench tested for a minimum of two weeks to confirm it is chiming, striking and keeping accurate time before it is returned to you. Overall turnaround depends on current workshop volume — we’ll give you a timeframe at quote stage.
Can you service a grandfather clock in my home?
For most grandfather and longcase clocks we remove the movement and service it in our workshop, then return to re-install, level and regulate it on-site. See our grandfather clock servicing page for details.
Where are you located?
Our workshop is at 64 Edward Street, Brunswick 3056. See our Contact Us page for a map and directions.
Are you insured and experienced with high-value antiques?
Yes. Our clockmakers are Swiss-trained at WOSTEP in Neuchatel, Switzerland, with decades of combined experience restoring valuable antique and heirloom clocks for Melbourne clients.